Who we are?

OZ Tech Deals is an Australian-owned online business based in Melbourne, Victoria. Our office is located at 1 Quinn Court, Lysterfield Victoria 3156, Australia.

Contact information

Phone Number:

+61 474 188 802

Email:

sales@oztechdeals.com.au

Support Hours:

Our team is available to support you Monday to Sunday, 9:00AM - 5:30PM (AEST) via Live Chat and Email. We usually respond in a few minutes during business hours.

ABN:

55 799 579 223

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Our Story

My name is Ali Almasri, and my passion for technology has driven my journey since 2016. While pursuing a Master’s degree in Global Project Management, I started my career at a phone repair shop in Sydney. This experience sparked my interest in tech repairs and customer support, shaping the path I would follow.

In 2018, after completing my degree, I became an Apple Certified iOS Technician and launched my first business, Phone Repair Pro, offering mobile phone and tablet repairs.

Starting a New Venture in Melbourne

A couple of years down the line, in 2021, I relocated to Melbourne and started Ultimate Tech Centre, where I advanced my repair skills and e-commerce. The pandemic also taught me the importance of an online presence, so I began learning how to develop websites.

Although, due to the high expenses of running a retail store, I reconsidered and opted to try a new pathway where I could learn more.

Joining Dr Boom Communications

In 2022, I started as a Phone Repair Technician and Sales Assistant at Dr Boom Communications. Translating a higher-quality and services-based culture to share, I collaborated with management to improve store performance and maximize clients' satisfaction.

Through relentless work and dedication, I facilitated the growth of one of the best-performing stores with a 5-star Google rating.

Dr Boom Communications

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Expanding My Skills and Stepping into Leadership

Working with Dr Boom also provided me the chance to extend my technical proficiency, refine my customer service strategy, and accrue excellent sales and store management experience,which have played pivotal roles in charting my career progress.

Halfway through 2025, I became Victoria State Manager of Dr Boom, with the potential to share my skills and assist groups of workers throughout several stores.

The Birth of OZ Tech Deals

My aspiration has been to help more people with their technology needs, but I understood that my potential could extend beyond the limitations of physical stores. This droves the inspiration for building OZ Tech Deals: a website designed with the intent of offering the best deals in technology to all Australians, while at the same time trying to promote sustainability through the minimization of e-waste and the promotion of a sustainable tech lifestyle.

Our Mission

"Quality Tech, Affordable Prices, Greener Future and Reliable Support"

At OZ Tech Deals, we believe quality technology should be accessible to everyone without the high cost.

That’s why we offer refurbished-certified and brand new products, backed by a 24-month warranty.

Our mission is to provide affordable tech solutions while reducing environmental impact.

In addition to our commitment to sustainability, we offer expert support for software issues, hardware setup, repairs, and data recovery, helping ensure a smooth experience for every customer.

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How we operate?

At OZ Tech Deals, we work with a network of trusted suppliers to ensure that every product meets our quality standards.

Before any item is shipped to our customers, it undergoes a thorough device check either at our Melbourne office or by our supplier.

We take pride in offering devices that look, feel, and perform like new, delivering exceptional value without compromising on quality.

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Shipping Policy

We offer Free Express Shipping on all device orders Australia-wide.

For accessory orders under $100, the following shipping options are available:

- Standard Shipping: $9.95

- Express Shipping: $14.95

All orders include tracking. Depending on the product, some items are shipped directly from suppliers to speed up delivery, while others are dispatched from our Melbourne office.

For more details, please visit our Shipping Policy page.

Warranty and Return

At OZ Tech Deals, your satisfaction and peace of mind come first. We offer:

24-Month Warranty on Devices:

All devices are backed by a 24-month warranty covering hardware malfunctions and manufacturer defects (excluding accidental or water damage and misuse).

12-Month Battery Warranty:

Batteries are covered by a 12-month warranty from the date of purchase.

30-Day Change of Mind Returns:

Changed your mind? You can return eligible products within 30 days of delivery. The products must remain in their original packaging, unused, and in an undamaged resaleable condition.

For full terms, visit our Return & Refund Policy page.

Built with Care, Backed by Experience

OZ Tech Deals is the expression of commitment to bringing technology to affordability with great convenience for all. I still put together my passion for technology, tech repair experience, and dedication to customer service in this site. We're available to help you with product recommendations, software consulting, and diagnostic assistance. If you have concerns, don't hesitate about asking us, we're always happy to help.