Are refurbished iPhones safe to buy?

Yes — when you buy from Oz Tech Deals, every refurbished iPhone is completely safe to purchase. Each device is tested against 72 quality checkpoints using Phonecheck™ software, cross-checked against the national police lost and stolen database, data wiped to factory settings, and backed by a comprehensive 24-month warranty. You get all the performance of a new device at a fraction of the price.

What does the 24-month warranty cover?

Our 24-month warranty covers all internal device faults and hardware defects that arise from normal use. This includes issues with the screen, camera, speakers, microphone, charging port, Face ID, and more. We also include a 12-month specific warranty on the battery. If anything goes wrong, simply contact our team and we will repair or replace your device at no cost to you.

What is the 72-point Phonecheck quality test?

The 72-point Phonecheck™ test is a rigorous diagnostic process performed by our certified technicians on every device before it reaches you. It checks every hardware component including the battery health percentage, screen responsiveness and colour accuracy, all cameras (front and rear), Face ID or Touch ID, speakers, microphone, charging port, Wi-Fi, Bluetooth, 5G antenna, buttons, and more. A device must pass all 72 checks before it is listed for sale. This is the same technology used by Apple Authorised Service Providers.

Are the refurbished iPhones unlocked?

Yes, all refurbished iPhones sold by Oz Tech Deals are fully unlocked and compatible with any Australian carrier, including Telstra, Optus, Vodafone, and all MVNOs. You can simply insert your existing SIM card and start using your device immediately. There is no need to contact your carrier to unlock the phone.

What condition are the refurbished phones in?

Our refurbished iPhones are graded and sold in excellent cosmetic condition. Minor surface marks or micro-scratches may be present on the body of the phone — these are normal signs of previous use and do not affect functionality. All screens are in excellent condition with no cracks, dead pixels, or significant scratches. Every device looks and works like new. We only use genuine manufacturer parts in any repairs.

Do refurbished iPhones come with accessories?

Refurbished iPhones come with a USB-C or Lightning to USB-C charging cable (depending on the model) and a SIM ejector tool. They do not include a power adapter or earphones, in line with Apple's own packaging policy since 2020. We recommend our MagSafe accessories and fast-charge adapters, which you can add to your order at a discounted bundle price.

How fast is shipping from Oz Tech Deals?

We offer free express shipping Australia-wide on all orders. Most orders are dispatched the same business day if placed before 2pm AEST. Delivery typically takes 1–3 business days depending on your location. We ship to all states and territories including NSW, VIC, QLD, SA, WA, TAS, NT, and ACT.

What is your return policy?

We offer a 30-day no-questions-asked returns policy on all devices. If you are not 100% satisfied with your purchase for any reason, simply contact us within 30 days of delivery and we will arrange a full refund or exchange at no cost to you. After 30 days, all devices remain covered by our 24-month warranty for any hardware faults.

What is the difference between refurbished and second-hand iPhones?

A second-hand iPhone is sold as-is, with no testing, no guarantee of quality, and no warranty — exactly as you find on Gumtree or Facebook Marketplace. A refurbished iPhone from Oz Tech Deals has been professionally inspected, repaired where necessary, cleaned, tested against 72 quality checkpoints, data wiped, and comes with a full 24-month warranty. Buying refurbished from a trusted retailer gives you the peace of mind of a new purchase at a significantly lower price.

Do you sell refurbished iPads and Samsung phones too?

Yes! In addition to refurbished iPhones, we sell certified refurbished iPads — including the iPad Air, iPad Pro, and standard iPad — as well as Samsung Galaxy smartphones. All iPads and Samsung devices go through the same rigorous 72-point quality check and are backed by our 24-month warranty with free express shipping Australia-wide.

Is Oz Tech Deals an Australian company?

Yes, Oz Tech Deals is proudly Australian-owned and operated. We are based in Australia, ship from Australian stock, and our customer support team is based in Australia. When you buy from us, you are supporting a local Australian business — and you get the peace of mind of dealing with a team that understands Australian consumer law and your rights as a buyer.

How much can I save on a refurbished iPhone compared to buying new?

You can typically save 30–50% compared to buying the same model brand new from Apple or a retailer like JB Hi-Fi. For example, a refurbished iPhone 14 Pro starts from around $799 at Oz Tech Deals, compared to the original retail price of $1,699. A refurbished iPhone 13 starts from $499, compared to its launch price of $1,349. The savings are significant — and you still get a 24-month warranty.

Upgrade Your Tech. Not Your Budget.

Shop quality-checked refurbished iPhones, Samsung Galaxy phones and iPads, plus mobile accessories including chargers, power banks, car mounts and MagSafe gear. Get Australian support and dependable warranty coverage.

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24-Month Device Warranty
Free Express Shipping
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Orange iPhone Pro shown from the front and back

Black Samsung Galaxy Ultra phone with S Pen shown from the front and back

Orange Qi2 three-in-one folding wireless charging station

Slim magnetic power bank attached to a smartphone

Cooling magnetic wireless charging car mount with retail packaging

Blue iPad Air shown from the front and back

Best Sellers

Start with the devices and accessories our customers choose most.

Collection

Apple iPhone 16 Pro Max 256GB - Refurbished

$1,569.00

Apple iPhone 16 Pro 256GB - Refurbished

$1,479.00

Samsung Galaxy S25 Ultra 256GB - Refurbished

~~$1,699.00~~ $1,349.00

Apple iPhone 14 Pro Max 256GB - Refurbished

~~$1,199.00~~ $1,149.00

Samsung Galaxy S25 Plus 256GB - Refurbished

$1,049.00

Samsung Galaxy S25 256GB - Refurbished

$999.00

Apple iPhone 14 Pro 128GB - Refurbished

~~$949.00~~ $899.00

Samsung Galaxy S23 Ultra 256GB - Refurbished

~~$899.00~~ $799.00

iPhone

New and refurbished

Samsung

Galaxy phones and foldables

iPad

iPad, Air and Pro

Accessories

Charging, mounts and power

On-site Repairs

Melbourne south-east

Let customers speak for us

from 20 reviews

Great communication

Great communication. I made mistake in selecting the colour and emailed them to correct expecting a difficult process but it was fixed instantly. Thank you!!!

Scott Thomson

OZ Tech Deals

09/01/2026

So good

So good, I bought a second one!!!

Anonymous

MOVE SPEED S5 Ultra-thin MagSafe Power Bank 5000mAh | 15W Wireless + 20W PD Fast Charging

09/01/2026

Light weight and good form factor

Light weight and good form factor. Works effectively.

Anonymous

MOVE SPEED MagSafe Solid-State Power Bank 10,000mAh

09/01/2026

Product as described and expected

Product as described and expected. This style is much easier to mange the cable and carry when travelling

Anonymous

Baseus USB-C to USB-C 100W Magnetic Charging Cable -Black

08/31/2026

Thank you for your quick repair of my iPad. Fairly priced and great service! Highly recommend!

Hayden Brunt

OZ Tech Deals

08/06/2026

Ali from Oz Tech Deals is absolutely amazing! Our work laptop was completely dead, and I thought we had lost everything. Ali managed to bring it back to life and, most importantly, recovered all of my files and data.
His service was incredibly fast, he kept me updated throughout the entire process, and his communication was excellent. It’s rare to find someone so knowledgeable, reliable, and genuinely committed to helping their customers.
I can’t thank Ali enough for saving our laptop and all of our important work. I highly recommend Oz Tech Deals to anyone needing computer repairs or tech support. Five stars!

Nicole Maroush

OZ Tech Deals

07/16/2026

Prompt efficient and welllpriced

Kevin Harrison

OZ Tech Deals

07/09/2026

My iPhone 15 pro max battery was replaced with a genuine battery. It was like a new phone Ali was professional and ensured good work.

Brian Fahad

OZ Tech Deals

07/08/2026

Fantastic experience

Fantastic experience. Had the new phone within 24 hours. Perfect.

Anonymous

Samsung Galaxy S26 512GB

03/25/2026

Looking as new

Looking as new, working great.

Marja Jarvis

Apple iPhone 16 256GB - Refurbished

02/02/2026

Sleek cover

Sleek cover , I love the camera covers.

Marja Jarvis

🎁 Mobile Phone Protection Bundle (100% off)

02/02/2026

I love them

Nathan

Samsung Galaxy Z Fold 7 SPIGEN Screen Protector

01/18/2026

Thanks for a good product and great

Thanks for a good product and great communication!

Allison Garam Lee

OZ Tech Deals

01/03/2026

Great communication and good product with

Great communication and good product with warranty! Thanks !

Anonymous

Apple iPhone 16 Pro 256GB - Refurbished

01/03/2026

Verry good

Nathan

Samsung Galaxy Z Fold 7 SPIGEN Tough Armor Pro MagSafe Case

12/27/2025

10+ years of repair experience

On-Site Tech Repairs. We Come to You.

Book professional phone, iPad and laptop repairs at your home or workplace across Melbourne’s eastern suburbs. We handle screen, battery, charging and software issues by appointment.

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