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We stock the latest brand new and refurbished Smartphones, Tablets, Tech Accessories & Gadgets.

To celebrate the launch of our website, if you are one of the first 20 customers who purchase a mobile phone from us, you will receive a confirmation email letting you know you’ve won a Free Accessories Pack valued at $200!

This pack includes a 3-in-1 MagSafe Charger, a MagSafe Car Charger, and a MagSafe Clear Case for your ordered device.

We have thousands of devices in stock and as such we do not have individual images of every device. Our grading photos are samples that represent the make/model and approximate cosmetic condition you will receive.Each device will have a product condition description and a grading i.e. AS NEW, EXCELLENT or GOOD. This grading and description will be consistent across all of the devices we sell.

Please follow this link for further information on the conditions we offer.

https://www.oztechdeals.com.au/pages/device-condition

All our devices are pre-owned but also refurbished. Meaning that our devices are used but they are genuine devices that have undergone rigorous testing and are covered under our warranty.

Put it simply, we do not disassemble devices and replace parts with non-genuine ones.

Each refurbished device is backed by our standard Warranties and Terms, along with a 7-day satisfaction guarantee. If you are not completely satisfied with your purchase within the first 7 days, please contact us to request a Return Authorization Number and detailed return instructions. Upon receiving and inspecting the device, we will process a full exchange.

Please note that express shipping fees are non-refundable. If you prefer a refund instead of an exchange, a 20% restocking fee will apply.

If at any time within the first 7 days from purchase date you change your mind regarding the purchase of your Brand New product please contact us to obtain a Return Authorisation Number along with instructions on how to ship your item back to us.

Please note, a restocking fee of 20% will be charged if the package has been opened or damaged and warranty terms apply. Express Shipping fee is not refunded on returned items.

All brand-new products are covered by a full Manufacturer Warranty, which protects against manufacturer defects (excluding any physical or liquid damage).

Our Oz Tech Deals refurbished products come with a 24-month warranty against defects.

Before returning a device for warranty service, please contact us to obtain a Return Authorization Number along with instructions on how to return your item.

Warranty and Returns Policy

The Oz Tech Deals warranty and return policy will be void in the following instances:

• Cracked screen or physical damage

• Water damage

• Tampering with software

• Unauthorized repairs (third-party repairs)

• Failure to take reasonable steps to prevent product quality deterioration

• Abnormal product usage

Important Notes

• We do not take responsibility for returned items until they arrive at our store, so we strongly recommend using tracking and/or insurance for delivery.

• We will not accept a returned device that is iCloud or Google locked. If your device is account locked, we will notify you to remove the lock. If it remains locked after five business days, the device will be returned to you.

• The IMEI must match the one originally shipped. Returns will not be accepted if the IMEI does not match.

• Express shipping fees are non-refundable for returned devices.

Your item is securely packed in white generic box and is accompanied with a USB Charging Cable and Wall Charger.

Brand New Devices are all shipped in original manufacturer packaging with original accessories.

We have a rigorous testing procedure in place to ensure each device passed for sale has a battery capacity that meets with manufacturer specifications.

We do not categorise our devices by battery capacity as they are categorised by cosmetic grading i.e AS NEW, EXCELLENT, and GOOD. But rest assured, our devices are fully functional.

Please be aware, Manufacturer's specifications advise that devices with a battery health above 80% is acceptable.

Please note, the battery is also covered by 12-Month Warranty and we offer a 7 days Satisfaction Guarantee on our devices.